- Created on Tuesday, 12 November 2013 10:27
Free wireless Internet service is available throughout the hospital and in all patient rooms. The LVMC FreeNet wireless network is for use by the hospital’s guests and visitors.
Using your wireless device, simply connect to "lvmc-freenet". Obatain the current password from anyone of our friendly staff. There is no registration and no configuration of the network. It’s that simple.
Welcome to Lompoc Valley Medical Center. Whether you are here as a patient or visitor, we look forward to serving you and delivering the world-class care you expect.
We are committed to your comfort and do everything possible to provide the support and care you and your loved ones need during your stay with us.
Amenities & Services
LVMC offers our patient and visitors a wide range of services and amenities to meet your needs, including dining and a gift shop.
If you are a patient at LVMC, these resources will help you file a complaint, fill out an advance directive, request your medical records and much more. For even more information or assistance, call us at (805) 737-3300.
We realize the importance of reflection and spiritual conversation, especially in a health care environment. The Meditation Room is a separate space where you can retreat when you need a moment away from distractions. You are encouraged to use the room for the purpose of prayer, meditation, visits with clergy, and private conversations between family and medical staff. The room is appointed with comfortable seating and includes adjustable lighting. Reflective reading materials are available. The room is open 24 hours a day, seven days a week.
As a patient of Lompoc Valley Medical Center, you have the right to express concerns or complaints about your care with the assurance that the quality of your care or future access to care will not be compromised. You also have the right to expect a reasonable and timely response to your concerns.
Whether you are a patient, family member, friend or guest, we are eager to hear about your experience with Lompoc Valley Medical Center. You can share your favorite experience or personally thank someone for their exceptional care and compassion. Your experience may be shared with your care team and Executive Leadership.
There are several ways to report a concern about patient safety and quality of care with Lompoc Valley Medical Center:
P.O. Box 1058
Lompoc , CA 93438
(805) 737-5723 or
If your concerns remain unresolved, please feel free to contact The Joint Commission toll-free at 1 (800) 994-6610. Calls are answered Monday to Friday from 6:30am to 3:00pm.
To file a concern with the California Department of Public Health, call (714) 456-0630 or toll-free at 1 (800) 228-5234. You may also write to:
2150 Towne Centre Place
Anaheim, CA 92806
Explore the guest services that make your visit to Lompoc Valley Medical Center comfortable and secure. From free wireless Internet access to affordable dining, and special services for international patients, we’ve worked to anticipate your every need.
Your food and nutrition questions can be answered by calling the Dietitians at ext. 3309. If you have dietary restrictions, ask your nurse or doctor to order a nutritional consult.
Our licensed pharmacists are part of the patient care team at LVMC. They offer consultations on each prescription dispensed. Our pharmacy also sells over-the-counter medications and supplies.
Interpreter services are provided free of charge, 24 hours a day, seven days a week. Ask your nurse to request this service.
The Emergency Department entance remains open 24 hours a day. The main entrance to the medical center is open from 5:00am to 8:00pm.
Can't find a belonging? Call us at (805) 737-3300 if you have lost something.
If you have any questions, please contact us.
As a leading health care provider in the Lompoc Valley, we are firmly committed your safety. This includes your physical safety as well as protecting you from inadvertent exposure to hazardous materials and wastes, minimizing the risk of hospital-borne infections and ensuring that our hospital is prepared for any emergency or disaster.
Through our Facilities Management and Safety departments, we continually review our safety procedures and implement changes to further improve the safety of our patients and visitors alike.
We develop and implement policies, procedures, protocols and guidelines to ensure the safety of our workforce by properly training them in hazardous materials handling and emergency/disaster response.
One of the cornerstones of our safety program is patient involvement. We encourage our patients to communicate their concerns about safety and the quality of care.
Thank you for choosing Cottage Health System. Our number one goal is to provide you with a safe and high-quality care experience. Our physicians and staff are dedicated to meeting your needs. You can help assure your safety by partnering with your care team in the ways outlined in this brochure.
Did you know that not washing your hands is one of the easiest ways to spread an infection? Our staff members will wash their hands (or use a hand sanitizer) each time before they care for you. Don't be afraid to ask your caregivers if they have washed their hands. Ask your family and visitors to wash their hands as well.
Depending on your illness, we may need to protect ourselves and others by not directly touching surfaces or articles that you have touched. This is known as "contact precautions." Staff and visitors may be required to wear protective gowns and gloves. If you are placed on contact precautions, your caregiver will review the specific requirements with you.
If you are here for a surgical or invasive procedure, there are several activities that we undertake to help keep you safe:
Your wellness is our primary concern. Falls are a leading cause of injury n hospitals. If we suggest you ask for help getting in or out of bed, please do. If you have the slightest doubt that you are steady enough to be on your own, call us for help. Don’t be reluctant to call us when getting up or moving. We’re there for you, just seconds away.
Call your caregiver if you: