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General Content

All users who wish to access Lompoc Valley Medical Center (LVMC) hosted patient health information while offsite may make use of our LVMC Connect or our LVMC "Clinician Portal" depending on need and access level.

Access will be granted once all of the forms (available below) are filled-out, signed, and returned. 

Fill out these forms:

Return your completed forms To:

Information Systems
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Fax: (805) 737-5700
Phone: (805) 737-5751

If an account remains inactive for more than 90 days, it will be deactivated. In order to restore access, the user must contact the Information Systems department to request re-activation.

How do I determine if I am currently using a ThinApp application?

The ThinApp viewer was made to work in a 64 bit environment, although it can work in a 32 bit environment. One way you can know what type of Synapse viewer you have is:

Look at your Synapse Icon on your desktop. 

  • If it is a regular 32 bit viewer then it has the IE Icon “e” or it will have the “A” icon that is named “Synapse” (this is for PACS only clients- Most are not.
  • ThinApp Viewer = on your desktop you should see the “A” icon named “W7-RIS-SR….”

I am a current Synapse user and would like to download the latest viewer (not the ThinApp)

Control + L. Mouse Click on this URL link http://pacs.lompocvmc.com to initiate the download process

Click on the large download icon. 

When you are prompted for a username and password use this, UN: lvmc\download, PW: download

You will be prompted to RUN a program twice towards the beginning of the download. The download should take about 5minutes or less. Once the viewer has been downloaded, open up some images.

If you want to view the exam series as thumbnails when you open images then click on the Series Picker Tool Bar icon (Upside down Triangle). Choose the settings shown in the example, and then apply them. 

I currently use the ThinApp application. How do I get the latest ThinApp version?

You will need to do three things before downloading the new ThinApp version. Make sure the ThinApp is currently not open. If it is open when you begin the uninstall process it will not uninstall and you will have to restart your computer and repeat the three steps below again.

Uninstalling the old ThinApp Version

  1. Open the Start menu and type %appdata% in the search field at the bottom and then enter.
  2. You will see a series of Folders in alphabetical order. Delete the “ThinStall” Folder
  3. Delete the “A” icon on your desktop.

Installing the new Thin App Version

Simply open this URL link: http://lompocvmc.com/vendor/

  1. Choose the correct download W7-RIS or XP-RIS depending on your operating system (If you have Vista then choose the W7-RIS download)
  2. When you are prompted to run or save the download, choose SAVE or SAVE TO and SAVE IT to your DESKTOP. 
  3. At the end of the download you should see an “A” on your desktop. If you do not see it then you did not save it to your desktop. You will need to redo the download and SAVE it to your desktop.

That’s it! If you like the Series Picker Tool Bar option in section two, then follow those instructions to set it up.

I am a new client. How do I download the ThinApp Application?

Simply open this URL link: http://lompocvmc.com/vendor/

  • Choose the correct download W7-RIS or XP-RIS depending on your operating system (If you have Vista then choose the W7-RIS download)
  • When you are prompted to run or save the download, choose SAVE or SAVE TO and SAVE IT to your DESKTOP. 
  • At the end of the download you should see an “A” on your desktop. If you do not see it then you did not save it to your desktop. You will need to redo the download and SAVE it to your desktop.

That’s it! If you like the Series Picker Tool Bar option in section two, then follow those instructions to set it up.

How do I determine if I am currently using a ThinApp application?

The ThinApp viewer was made to work in a 64 bit environment, although it can work in a 32 bit environment. One way you can know what type of Synapse viewer you have is:

Look at your Synapse Icon on your desktop.

  • If it is a regular 32 bit viewer then it has the IE Icon “e” or it will have the “A” icon that is named “Synapse” (this is for PACS only clients- Most are not.
  • ThinApp Viewer = on your desktop you should see the “A” icon named “W7-RIS-SR....”

I am a current Synapse user and would like to download the latest viewer (not the ThinApp)

Mouse Click on this URL link http://pacs.lompocvmc.com to initiate the download process

Click on the large download icon.

When you are prompted for a username and password use this, UN: lvmc\download, PW: download

You will be prompted to RUN a program twice towards the beginning of the download. The download should take about 5minutes or less. Once the viewer has been downloaded, open up some images.

If you want to view the exam series as thumbnails when you open images then click on the Series Picker Tool Bar icon (Upside down Triangle). Choose the settings shown in the example, and then apply them.

I currently use the ThinApp application. How do I get the latest ThinApp version?

You will need to do three things before downloading the new ThinApp version. Make sure the ThinApp is currently not open. If it is open when you begin the uninstall process it will not uninstall and you will have to restart your computer and repeat the three steps below again.

Uninstalling the old ThinApp Version

  • Open the Start menu and type %appdata% in the search !eld at the bottom and then enter.
  • You will see a series of Folders in alphabetical order. Delete the “ThinStall” Folder
  • Delete the “A” icon on your desktop.

ThinApp Downloads

PACS
Windows 7
Windows XP

RIS
Windows 7
Windows XP

Installing the new Thin App Version

  • Choose the correct download W7-RIS or XP-RIS depending on your operating system (If you have Vista then choose the W7-RIS download)
  • When you are prompted to run or save the download, choose SAVE or SAVE TO and SAVE IT to your DESKTOP.
  • At the end of the download you should see an “A” on your desktop. If you do not see it then you did not save it to your desktop. You will need to redo the download and SAVE it to your desktop.
  • That’s it! If you like the Series Picker Tool Bar option in section two, then follow those instructions to set it up.

I am a new client. How do I download the ThinApp Application?

Simply open this URL link: http://lompocvmc.com/synapse/

  • Choose the correct download W7-RIS or XP-RIS depending on your operating system (If you have Vista then choose the W7-RIS download)
  • When you are prompted to run or save the download, choose SAVE or SAVE TO and SAVE IT to your DESKTOP.
  • At the end of the download you should see an “A” on your desktop. If you do not see it then you did not save it to your desktop. You will need to redo the download and SAVE it to your desktop.

That’s it! If you like the Series Picker Tool Bar option in section two, then follow those instructions to set it up.