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Patient Feedback

As a patient of Lompoc Valley Medical Center, you have the right to express concerns or complaints about your care with the assurance that the quality of your care or future access to care will not be compromised. You also have the right to expect a reasonable and timely response to your concerns.

Share your story

Whether you are a patient, family member, friend or guest, we are eager to hear about your experience with Lompoc Valley Medical Center. You can share your favorite experience or personally thank someone for their exceptional care and compassion. Your experience may be shared with your care team and Executive Leadership.

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Reporting concerns

There are several ways to report a concern about patient safety and quality of care with Lompoc Valley Medical Center:

Mail
P.O. Box 1058
Lompoc , CA 93438
Phone
(805) 737-5723 or
(805) 737-3358
Email
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Unresolved concerns

If your concerns remain unresolved, please feel free to contact the:

Center for Improvement in Healthcare Quality

To file a concern with the Center of Improvment in Healthcare Quality you can call 866-324-5080 or write to:

PO Box 848
Round Rock, TX 78680
Fax: 805-934-8588 

California Department of Public Health

To file a concern with the California Department of Public Health, call (714) 456-0630 or toll-free at 1 (800) 228-5234. You may also write to:

CDPH
2150 Towne Centre Place
Suite 210
Anaheim, CA 92806