For Patients and Visitors
The Quality Improvement Department is available to all departments of the Lompoc Valley Medical Center. We assess the needs of the patients and our staff by continuous monitoring of quality improvement efforts. The scope and complexity of the needs met by this department include addressing and reducing risks for our patients/residents and staff; assisting with the Physician Peer Review process; tracking quality improvement efforts of the medical staff and the departments of the acute and long-term care facilities; evaluating overall patient satisfaction; and reporting findings to the Board of Directors. The support services provided by and through our department are prioritized and addressed in a timely manner. Staffing in the department consists of a full time Director, one full time QI Data Analyst, a Quality Improvement RN 32 hours/week and an Infection Control Nurse 8 hours per week. The hours of the department are from 7:00am to 5:30pm Monday through Friday. The Director is available by cell phone for risk management issues after-hours. For standards and practice guidelines, we use the Lompoc Healthcare District's policy and procedure manuals, The Joint Commission Manual, Title 22, OSHA guidelines, Medical Staff By-Laws and Rules & Regulations, CHA Consent Manual, and Program BETA for risk management issues.
Director: Linda Everly, RN BSN MHA CPHQ
Telephone: (805) 737-3358